Pickfords FAQ's

What services does Pickfords offer its customers?

Pickfords offers a range of comprehensive moving and storage services. Pickfords can offer customers the choice of packing materials, packing services, a small moves service or a full moving service as well as goods in transit insurance. Pickfords' services are designed to suit the individual needs, the budget and schedules of the families that they move.


What happens at a survey?

The survey is an important part of the move process. At the survey, a Pickfords Move Consultant will visit your home to view all of the household effects that you intend to move. The survey will be the basis of the estimation of the volume of goods you expect to move and is fundamental to providing an accurate quotation. Remember to show everything to your Pickfords Move Consultant, including the contents of drawers, your attic and garage.


What will influence the cost of my removal?

There are many factors that influence the cost of a removal. Volume is a key factor, the more you intend to move, the longer the removal is likely to take, then the higher the price of your move. Seasonal factors like time of year and even time of the week also play a part. The laws of supply and demand apply and it is usually more expensive to move on a Friday than it is to move on a Wednesday, more expensive to move during peak season ( e.g August) than it is to move during low season (e.g February)


How will Pickfords wrap and pack my goods?

Pickfords will use only purpose designed packing materials to pack and wrap your items. Fragile items like glass and china will be packed in white tissue paper. Silver will be wrapped in acid free tissue paper to protect them from tarnishing. Clothing will be packed into specially designed wardrobe cartons and books will be flat packed into book cartons.


What insurance options are available?

Pickfords offers New for Old insurance which ensures that any items that are damaged or lost during the move are replaced or repaired at the insurers option. Some exclusions apply.